You May Find Answers to Your Questions Here

 

 

1. Purchase, Installation and Activation

 

Where can I find the license number to activate plugin?

 

I have download the plugin as ZIP file. How can I install it?

 

I had purchased your product, but still did not receive my license number.

 

I am using Content Upgrades PRO plugin on one site, but cannot activate it on another one.

 

Can I upgrade my license from Single-Site to Multi- or Developer’s and pay only the price difference?

 

 

2. Settings

 

The plugin asks for API key to integrate it with MailChimp. Where can I find it?

 

How can I send my subscribers to different email lists?

 

I get this error when someone is trying to access the content upgrade: “Error code: List_mergeFieldRequired”

 

The custom email doesn’t seem to be sent – where does that come from, and is there any configuration required?

 

 

3. Returning Subscribers and Access to Multiple Content Upgrades

 

How do you manage a subscriber who wants to get several different content upgrades from my site? Does he have to opt-in over and over again?

 

 

4. Adding Upgrades to your Posts/Pages

 

I want only one word or two to be a content upgrade link, not the whole text in the fancy box.

 

Can I add a content upgrade link to the blog post text without a fancy box?

 

Can I add (on every content upgrade) a hidden input for MailChimp to know for every subscriber which content upgrade they come from?

 

Can I have different content upgrades on one page?

 

 

5. General/Other

 

What email clients are supported by your plugin?

 

Does the plugin work with themes/frameworks? And are there any plugins that I should not be using you are aware of?

 

Does is the pop-up show on a timer delay or only if someone clicks the link?

 

I want to send a PDF book directly to my new subscribers. Is there a way to do this, or do I have to put the downloadable file onto its own page?

 

Affiliate Program

 

I want to be your affiliate. What do I need so start?

 

If you did not find answer to your question here, please use our support form at the main page. We will be glad to help you.